Shipping Policy

General Shipping Overview

This Shipping Policy applies to all orders placed on our official website for hair combs and curling brushes. All shipping services are available globally with consistent service standards for every customer. By placing an order on our site, you agree to the shipping terms stated below.

Free Global Shipping Benefit

We offer free worldwide shipping on all orders with no minimum purchase requirement. No additional shipping fees, handling charges or delivery surcharges will be applied to any order. All products enjoy the standard global shipping service with stable and reliable logistics arrangement.

Order Processing Time

All confirmed and paid orders will be processed and shipped within 1 to 3 business days. Our team conducts product quality inspection and secure packaging before dispatching to ensure intact product delivery. Orders placed on holidays or weekends will be processed on the next working day.

Delivery Timeframe

Standard delivery takes 6 to 12 business days after shipment confirmation. The overall delivery period is unified for all global regions. Delivery speed may be slightly affected by logistics arrangement, local customs clearance procedures and regional transportation conditions.

Currency Standard

All product pricing, settlement and order transaction fees on our official website are unified in USD (United States Dollar). All shopping behaviors and order settlements follow the unified US dollar currency standard.

Package Protection

All hair combs and curling brushes are packed with shockproof and protective packaging materials. We take standardized packaging measures to prevent extrusion, scratch and damage during international transportation. Each package is strictly checked before shipment.

Logistics Tracking

Once your order is dispatched, we will update the corresponding logistics tracking information in a timely manner. Customers can check the real-time transportation status of their orders through the official tracking channel. We provide continuous logistics follow-up service for all shipped orders.

Return & Refund Time Rules

We support return applications within 60 days after customers receive the products, complying with our official Refund Policy and after-sales regulations. For all eligible and verified return and refund requests, the refund will be completed within 5 to 10 working days through the original payment channel after confirmation.

Policy Update

We reserve the right to adjust and update this Shipping Policy according to service optimization and operational upgrades. Updated terms will take effect immediately after being published on the official website. Continued use of the website and ordering services represents acceptance of the latest shipping policy.

Contact Support

If you have any questions about order processing, shipping progress, delivery time and logistics related issues, please contact our official customer service team. We will respond and provide professional solutions in a timely manner.